Privacy Policy

Last reviewed: 15 September 2026

This privacy notice explains how Garden Room Scout collects and uses personal information when you visit gardenroomscout.co.uk or contact us.

Information we may collect

  • your name, email address and message content submitted through our contact form
  • technical information such as IP address, browser, device, approximate location, referring page and timestamps
  • cookie identifiers, consent choices and website-usage information
  • correspondence connected with enquiries, corrections or complaints
  • information you choose to enter into future planning, specification or quote-comparison tools

Please do not submit passwords, payment-card details or unnecessary sensitive personal information through a general contact form.

Why we use information

We may use personal information to respond to enquiries, investigate corrections, operate and secure the site, improve content and tools, prevent misuse and measure permitted commercial referrals.

Lawful bases

We may rely on legitimate interests for ordinary enquiries, site operation, security and improvement; consent where required for non-essential analytics or affiliate-tracking technologies; and legal obligations or legal claims where relevant.

Contact forms and retention

Contact-form information is sent to our nominated inbox and may also be stored by the form system. Our intended default is to retain ordinary enquiry records for up to 12 months after an enquiry is closed unless a longer period is justified.

Cookies and analytics

We use a consent-management system to control non-essential technologies. Google Site Kit may connect the site to services such as Google Analytics and Search Console. Where consent is required, non-essential analytics should remain disabled until you choose to allow them. See our Cookie Policy.

Sharing and international transfers

We may use hosting, security, email, analytics and other service providers. Some may process information outside the UK; where this occurs, an applicable lawful transfer mechanism and safeguards should be used. We may also disclose information where required by law or to protect rights or safety.

Your rights

UK data-protection law may give you rights to access, correct or erase personal information, restrict or object to processing, obtain a portable copy and withdraw consent. Use our Contact page to make a request. You may also complain to the UK Information Commissioner’s Office.

Security and changes

We use reasonable measures intended to protect personal information, although no online system is completely secure. We may update this notice as the site, service providers or law changes.